Conflict Management

  Conflict Management

We all have a preferred style of dealing with conflict. This workshop will describe 5 typical conflict styles, and provide opportunities to discover your preference. T his knowledge can expand your range of options by describing how to assess a situation, and intentionally choose the most effective conflict style model. Based on the work of Thomas-Kilmann, this workshop will enable participants to:
  • problem solving with co-workers
  • making decisions with teammates
  • conveying opposing perspectives to your manager
  • practice under used style
  • recognize default style of others
  • enhance results during a conflict